The statement of Client/Patient Rights and Responsibilities includes, but not limited to:
Be fully informed in advance about care/service to be provided , including the diciplines that furnish care and the frequency of visits, as well as any modifications to the plan of care.
Be informed, in advance of care/service being provided and their financial responsibility.
Receive information about the scope of services that the organization will provide and specific limitations on those services.
Participate in the plan of care.
Refuse care or treatment after the consequences of refusing care or treatment are fully presented.
Be informed of client/patient rights under state law to formulate an Advanced Directive, if applicable.
Have one’s property and person treated with respect, consideration , and recognition of client/patient dignity and individuality.
Be able to identify visiting personnel members through proper identification.
Be free from mistreatment, neglect, verbal, mental, sexual and physical abuse, including injuries of unknown source and misappropriation of client/patient property.
Voice grievances/complaints regarding treatment of care or lack of respect of property, or recommend changes in policy, personnel, or care/service without restraint, interference, coercion, discrimination, or reprisal.
Have grievances/complaints regarding treatment or care that is (or fails to be) furnished, or lack of respect of property investigated.
Confidentiality and privacy of all information contained in the client/patient record and of Protected Health Information (PHI)
Be advised on the agency’s policies and procedures regarding the disclosure of clinical records.
Chose a healthcare provider, including an attending physician*, if applicable.
Be informed of any financial benefits when referred to an organization.
Be fully informed of one’s responsibilities.